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- The iPad as multisensory consulting tool – lets the quality of advice and sales rates increase immediately
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- Sharper profile due to emotions
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Category Archives: Strategy
Scientific papers
During the last years some scientific papers about emotions have been published in cooperation with Zutt & Partner – EmoConsulting and some universities, both in German and English…. Read more
Can you inform your clients too much?
No doubt, it is important to inform your clients. But in some cases, no information would give clients a much better feeling. When I took the Shuttle bus offered by the hotel to the train station, I felt very happy that there was no traffic jam…. Read more
Posted in Customer Experience, Emotionalise, Emotions, Strategy, Travel
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